Faqs

The Frequently Asked Questions Service

Frequently Asked Question (FAQ) sections are an opportunity to connect with your and to ‘surprise and delight’ with an excellent customer service experience.
We’ll walk you through a selection of FAQ examples and provide different FAQ templates to get you started, So we can create a good customer experience for you.

• Q: What categories of products does your company provide?

  A: Our company supplies a comprehensive range of bronze products, including plates, coils, tubes, bars and various profiles. We can provide a variety of grades to meet the needs of different industries.

• Q: How do you ensure the quality of your products?

  A: We adhere to strict quality control measures at every stage of production, from material selection to final inspection, ensuring our products comply with national and international standards.

• Q: Can your company provide samples?

  A: We can provide stock samples for free as long as you contact us. Customized samples take about 7 working days.

• Q: How can I know the exact price? How competitively priced are your products?

  A: We offer competitive prices without compromising on product quality. You can contact us via WhatsApp or email, or call us and tell us your needs.

• Q: How many countries have you exported to?

  A: Yes, we have exported to more than 60 countries, mainly from: United States, Canada, Russia, Latvia, Ukraine, Brazil, Argentina, United Arab Emirates, Turkey, Saudi Arabia, Singapore, Indonesia, Philippines and so on.

• Q: What is the delivery time for your company's orders?

  A: Lead times may vary depending on product specifications and order size. However, we are committed to meeting your deadlines through efficient production and logistics planning.